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RCS-Surveys
Flow · Car Rental

How was pickup, {{first_name}}?

A complete Car Rental survey, pickup, vehicle & return feedback surveys.

A complete multi-step RCS survey

This flow shows the full survey a car rental customer would see: a verified business sender, a rich card, tappable answer options, and the follow-up questions that adapt to each response. Every survey message is fully customizable.

How RCS surveys work for Car Rental
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9:41
DriveEasy Rentals
Business · RCS
Today
Hi {{first_name}} 👋 DriveEasy Rentals has one quick question for you, take a look:
Your rental
How was pickup, {{first_name}}?

You're on the road in your {{car}}! One tap tells us how the pickup and car are.

Add a commentTalk to us
All good
Great ✅ How easy was your pickup and return?
Effort scale
Rate the effort

From very difficult to very easy.

Very easy
Done ✅ Thank you for the feedback, {{first_name}}. Safe travels, see you next trip.
RCS message