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RCS-Surveys
Flow · HVAC & Heating/Cooling

How was your service, {{first_name}}?

A complete HVAC & Heating/Cooling survey, post-job, technician & review surveys.

A complete multi-step RCS survey

This flow shows the full survey a hvac & heating/cooling customer would see: a verified business sender, a rich card, tappable answer options, and the follow-up questions that adapt to each response. Every survey message is fully customizable.

How RCS surveys work for HVAC & Heating/Cooling
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9:41
Summit Climate
Business · RCS
Today
Hey {{first_name}}! Summit Climate here, we'd love your take in just two taps.
Job complete
How was your service, {{first_name}}?

Your AC tune-up is done. One tap tells us how your technician did today.

Add a commentTalk to us
All good
Glad to hear it 👍 How was the tune-up experience?
Rate it
The technician

Knowledgeable and tidy?

Rate it
The timing

On time and efficient?

Rate it
The comfort now

Home feeling better?

Excellent
Done ✅ Thanks for the feedback, {{first_name}}. We'll keep your home comfortable.
RCS message