Flow · Logistics & Delivery

Driver feedback survey

Logistics & Delivery: a quick driver feedback survey survey flow.

A complete multi-step RCS survey

This flow shows the full survey a logistics & delivery customer would see: a verified business sender, a rich card, tappable answer options, and the follow-up questions that adapt to each response. Every survey message is fully customizable.

How RCS surveys work for Logistics & Delivery

All flows

9:41

Swift Logistics

Business · RCS

Today

Hi {{first_name}} 👋 a quick question about your driver feedback survey.

Delivered

Driver feedback survey

Tap an answer below and help Swift Logistics improve your driver feedback survey.

Add a commentTalk to us

Got it, thanks

Glad it arrived 📦 How would you rate your delivery experience?

Star rating

Tap your rating

1 to 5 stars on speed, condition, and updates.

⭐️⭐️⭐️⭐️⭐️

Got it ✅ Five stars, thank you {{first_name}}. We'll keep deliveries on point.

RCS message