Run client surveys that prove your value
Launch branded, one-tap RCS surveys for every client, capturing satisfaction and campaign feedback in the inbox where response rates run circles around email.
Pre-built interactive surveys mean you can field client feedback in minutes.
Customize the survey per client; respondents reply with a single tap, no forms.
Live response analytics and read receipts beat plain SMS or email surveys, and it shows.
Quick pulse on this quarter's work for {{client}}. One tap and you're done, your feedback shapes next quarter's plan.
A sample Marketing Agencies RCS survey, fully customizable.
How RCS surveys work for Marketing Agencies
For an agency, the bottleneck on research and feedback work is rarely the questions — it's getting people to answer them. Every client wants brand-tracking, post-campaign sentiment, or customer-satisfaction data fast, and the email surveys that gather it crawl in at single-digit response rates that take weeks to reach a usable sample. RCS surveys let a small team field studies that finish quickly, because the questions are interactive and land in the one app respondents already check.
A study that used to limp along over email becomes a same-week read: pick an industry survey pack, swap in the client's brand and questions, preview the tappable flow on a real device, and send it from a verified, branded sender. Respondents answer star ratings, 1–5 scales, and suggested-reply chips in a tap, so completion runs far higher than an emailed form. Variants for A/B-tested question wording come from cloning, not re-authoring, and live analytics let you watch the sample fill in real time.
The payoff is margins and credibility: more client research fielded per team, response rates that beat email surveys, and reports backed by data that actually came back.
Where it pays off
Start from an industry survey pack, drop in the client's questions and brand, and a tappable study is live the same afternoon — answers flowing within hours, not weeks.
Branded RCS surveys with one-tap answers pull completion well above the email surveys clients are used to, so samples reach significance faster.
Clone a survey, change the wording or scale, and test which version respondents finish — refining instruments in a fraction of the authoring time.
Response and completion analytics give you real numbers — and quotable open-ends — to put in the deck, not just "we sent the survey."
What you can launch
Survey templates in this pack
Sign up to use these survey templatesMarketing Agencies RCS surveys: common questions
- How do RCS surveys help an agency field research faster?
- The library of industry-ready survey templates means a study starts from a finished, tappable structure, not a blank canvas, and because RCS surveys are answered in one tap in the messaging app, responses come back far faster than email. An agency drops in the client's questions and brand, previews on a real device, and reaches a usable sample in days instead of weeks.
- Can agencies keep each client's survey on-brand?
- Yes. Colors, copy, question types, sender name, and tone are customizable per template, and every send runs over a verified, branded sender, so the survey reads as the client's own. Branded surveys also tend to lift response rates because respondents recognize and trust the sender.
- How do RCS surveys compare to email surveys for response rate?
- RCS surveys are interactive and answered in the conversation — star ratings, 1–5 scales, suggested-reply chips — with no link to a form and no app to open, so response and completion rates run well above a typical email survey. They also carry delivery and read receipts, so you know what actually landed.
- What can an agency field with these survey templates?
- Brand-tracking and awareness studies, post-campaign sentiment, customer-satisfaction and recommend-score surveys, product feedback, and A/B-tested question variants — each built from a reusable pack, customizable per client, and delivered over RCS with SMS fallback.
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