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RCS-Surveys
Use cases · Finance & B2B

Hear from every employee, in a tap

Send branded internal surveys over RCS that employees answer in one tap, so you run pulse and engagement surveys with response rates the company-wide email survey never gets close to.

HR & Internal Comms
Employee pulse, engagement & onboarding surveys
Employees actually respond

One-tap, in-inbox surveys reach far more staff than the email survey links they skip.

Real-time pulse

Quick mood and engagement polls give you a live read on the workforce.

Onboard better

New-hire surveys reveal where the first weeks fall short.

9:41
Acme People
Business · RCS
Today
Weekly pulse
How's your week going, {{first_name}}?

One tap, fully anonymous. Your pulse helps us make this a better place to work.

😟 Tough weekShare feedback
RCS message

A sample HR & Internal Comms RCS survey, fully customizable.

How RCS surveys work for HR & Internal Comms

Engagement is the quiet lever of retention, and you can't manage what you don't measure — yet the email and intranet surveys HR relies on get the lowest response rates of any internal communication, especially from frontline and deskless staff who never open them. RCS survey templates let an HR team run pulse and engagement surveys in the texting inbox employees actually check, with one-tap answers and an anonymity option that's essential for candor.

An engagement pulse lands as a tappable rating employees answer in seconds; a would-recommend prompt — the employee Net Promoter Score — offers a one-tap 1–5 scale; an onboarding-experience survey catches where new hires felt lost; and an anonymous option lets people speak freely about the things they'd never put their name to.

The payoff is far higher response than email or intranet surveys, candor protected by anonymity, and a live read on engagement that reaches even the employees who ignore the inbox.

Where it pays off

Pulse in a tap

An engagement pulse lands as a tappable rating employees answer in seconds.

Would-recommend score

A one-tap 1–5 prompt measures the employee Net Promoter Score.

Anonymous candor

An anonymous option lets people speak freely on sensitive topics.

Reach the deskless

Surveys land in the texting inbox staff who ignore email actually check.

What you can launch

Journey
Send a weekly one-tap engagement pulse
Journey
Survey new hires at 30, 60, and 90 days
Journey
Run an employee Net Promoter (eNPS) survey
Journey
Poll staff on policies and benefits

HR & Internal Comms RCS surveys: common questions

When should an HR team send a survey over RCS?
Run quick engagement pulses on a regular cadence, send an onboarding-experience survey in a new hire's first weeks, and field a would-recommend (employee Net Promoter Score) survey periodically. A tappable survey in the texting inbox gets far higher response than an email or intranet survey staff never see.
Why do RCS surveys beat email and intranet surveys for HR?
Frontline and deskless employees rarely open work email or the intranet, so those surveys get the lowest response of any internal channel. RCS surveys reach everyone in the texting inbox with one-tap ratings and 1–5 scales, so response and completion are dramatically higher.
Can employee surveys be anonymous?
Yes, and for HR it's critical. You can run an anonymous survey so employees answer candidly about management, culture, and engagement without fear, which is what makes the would-recommend score and pulse results honest. Every survey follows opt-in and STOP rules.
What can an HR team field with these survey templates?
Engagement and pulse surveys, would-recommend (employee Net Promoter Score) prompts, onboarding-experience surveys, and anonymous feedback surveys — each a tappable survey with live response analytics.

Get the HR & Internal Comms survey template pack and launch your first survey in minutes.