Deepen trust, grow referrals
Send one-tap surveys over RCS from a verified advisor sender, so clients rate meetings and the relationship in their inbox, helping you measure loyalty and earn the referrals that grow the book.
A trusted, verified-sender survey lands more responses than email links clients distrust.
Post-meeting surveys show whether clients feel heard and understood.
Recommendation surveys turn loyal clients into qualified introductions.
Thanks for reviewing your portfolio with us. One tap tells us how it went.
A sample Wealth & Investing RCS survey, fully customizable.
How RCS surveys work for Wealth & Investing
In wealth management, a client rarely announces they're unhappy — they just quietly move their money to another advisor. The firms that retain assets are the ones that take the relationship's temperature between reviews and catch a slipping client early. Email satisfaction surveys go unopened, and high-net-worth clients won't fill out a form. RCS survey templates let an advisory firm send a quick relationship-health pulse in the texting inbox, with one-tap answers, and hear the warning signs in time to act.
A relationship-health pulse lands as a tappable rating between reviews; a recommend-score prompt offers a one-tap 1–5 scale; a post-review satisfaction survey confirms the meeting landed; and an advisor-rating question shows how each relationship really feels. Clients answer in seconds, and a low score becomes an instant flag for a save call.
The payoff is far higher response than email surveys, at-risk clients caught before they leave, and a live read on relationship health across the book.
Where it pays off
A quick health-check rating between reviews catches a client about to move their money.
A post-review satisfaction survey confirms the meeting actually landed.
A one-tap 1–5 prompt measures whether a client would recommend the advisor.
A quick question shows how each relationship really feels.
What you can launch
Survey templates in this pack
Sign up to use these survey templatesWealth & Investing RCS surveys: common questions
- When should a wealth firm send a survey over RCS?
- Right after each review to confirm it landed, and as a relationship-health pulse in the quiet stretches between reviews. A tappable pulse sent in the moment gets far higher response than an email survey, and a low score gives the advisor time for a save call before a client moves their assets.
- Why do RCS surveys beat email and SMS surveys for advisors?
- Clients tap a rating or a 1–5 recommend score right in the texting inbox, so completion is much higher than an email survey a busy client never opens. The survey comes from the firm's verified, branded sender, which reads as a legitimate ask from a trusted advisor.
- Can a relationship-health survey really flag an at-risk client?
- Yes. A short pulse between reviews surfaces a dip in satisfaction long before it shows up as a transfer request, and a low score becomes an instant flag for the advisor to reach out and save the relationship.
- What can a wealth firm field with these survey templates?
- Relationship-health pulses, post-review satisfaction surveys, recommend-score prompts, and advisor feedback — each a tappable, branded survey with live response analytics.
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